Privacy Policy

NOTICE OF PRIVACY POLICY

Capitol Services, Inc. or Capitol Corporate Services, Inc. (hereinafter collectively referred to as “CSI,” “we,” or “our”) is committed to maintaining the privacy of anyone who visits www.capitolservices.com (the “Website”) or utilizes any software or services of CSI (hereinafter together with the Website referred to as the “Services”). Please read this privacy policy (“Privacy Policy”) before accessing our Services. By accessing our Services, you are accepting the practices described in this Privacy Policy. These practices may be changed at any time. You are encouraged to review this Privacy Policy whenever you access our Services to make sure that you understand how your information will be processed.

Note: The privacy practices set forth in this Privacy Policy are for our Services only. For your convenience, our Services may contain links to other sites that are owned or operated by third parties not affiliated with CSI. We make no promises or guarantees regarding data collection or privacy practices on such third-party websites. If you choose to access links to other websites through our Services, please review the privacy policies posted on those websites.

Collection and Use of Information

Our Services collect information which may include personal information. Personal information is any information that identifies, relates to, describes, is capable of being associated with, or may reasonably be linked, directly or indirectly, with a particular consumer or household. CSI does not collect or store sensitive information about you.

The information CSI may collect from you by virtue of your use of our Services includes the following: 

  • identifiers, such as your name, aliases, title, address, telephone number, email address, IP address, user ID, account name, or other similar identifiers;
  • personal information categories described in the California Consumer Records statute, such as your signature, employment, and bank account number, credit card number, debit card number, or other financial information;
  • commercial information, including records of personal property or other purchasing or consuming histories or tendencies;
  • internet or other electronic network activity information, including information regarding your interaction with our Services;
  • geolocation data;
  • professional or employment-related information; and
  • inferences drawn from any of these personal information categories to create a profile reflecting your preferences and behaviors.

CSI processes personal information collected through our Services lawfully, fairly, and in a transparent manner.

CSI processes personal information solely for legitimate business purposes, which include, but are not limited to, the following:

  • setting up your account;
  • providing marketing communications, including the administration of surveys, via mail, email, telephone, or your preferred method of communication;
  • providing requested information, products, or services;
  • invoicing you for provided information, products, or services;
  • addressing your other specific requests;
  • improving our Services;
  • notifying you of updates to our Services, including content and software;
  • addressing other business needs, such as information security, legal compliance, and business continuity; and
  • any other purpose with your informed consent.

CSI uses third-party email automation and customer relationship management software for the collection and storage of your personal information.

Distribution of Information

CSI does not sell your personal information. We only share your personal information with third parties performing professional, technical, and scientific services under certain circumstances, which include, but are not limited to, the following:

  • engaging our affiliated entities and/or business partners to fulfill your requests;
  • engaging our service vendors who provide services on our behalf solely in accordance with our terms and conditions;
  • engaging third-party service providers to administer surveys;
  • transferring information as needed for external audit, fraud prevention or investigation, or legal compliance;
  • protecting our rights and property; and
  • disclosing information required by court order, subpoena, search warrant, or other law enforcement request.

Children’s Information

CSI does not knowingly collect information or target the Website to children under thirteen. If we determine that an individual under the age of thirteen has submitted information to the Website, we will delete that information.

Cookies

The Website may use cookies depending on the features offered. A cookie is a small file stored on your computer, which is read by a website’s server and may contain personal information, such as your user identification code, customized web preferences, and browser history. Cookies are useful in recognizing you and your access privileges for certain locations on the Website. You may browse the Website with cookies disabled; however, you may need to enable cookies to access certain portions of the Website. The Website uses Google Analytics, other third-party analytics services, and social media plugins. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

Commitment to Information Security

CSI maintains the appropriate technical and organizational measures that are necessary to ensure a level of security appropriate to the risks associated with the categories of personal information and the processing we undertake. However, no method of electronic transmission or storage is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

Access to Information

In certain jurisdictions, you have legal rights associated with your personal information, including the following:

  • the right to know whether your personal information is being collected and to object to its collection;
  • the right to know what personal information is being collected;
  • the right to request access to, correct, or transfer the specific categories of information a business collects upon verifiable request;
  • the right to delete your personal information from a business’s records; and
  • the right to equal service and pay even if you exercise a legal privacy right.

Any such requests should be submitted to the following privacy contact:

Name: Information Security Committee
Email: infosecurity@capitolservices.com
Phone: 1-800-345-4647
Address: Capitol Services, Inc.
Attn: Information Security Committee
206 E. 9th Street, Suite 1300
Austin, Texas 78701

Location of Information

Any personal information collected when you utilize our Services is transferred to, stored, or processed in the United States by CSI or a third party acting on our behalf.

Retention of Information

CSI will retain your information in accordance with applicable law.

Modification to Privacy Policy

CSI reserves the right to change this Privacy Policy at any time by updating this posting. Updated versions of this Privacy Policy will appear on the Website and are effective immediately.

Opt-Out and Privacy Contact Information

If you have questions, concerns, or comments about this Privacy Policy, or if you would like to opt-out of future promotional and marketing communications, you may contact us using one of the following methods:

Name: Marketing Department
Email: info@capitolservices.com
Phone: 1-800-345-4647
Address: Capitol Services, Inc.
Attn: Marketing
206 E. 9th Street, Suite 1300
Austin, Texas 78701

 

June 2019