Capitol Times Newsletter

September 2018 | Vol. 30 | No. 3
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Capitol Services800.345.4647
Capitol Times


After four decades, we remain committed to providing personal and accommodating customer service. To celebrate our fortieth year, we’ve introduced a look that’s as innovative as our client solutions and a website that’s as client-focused as our people. We wanted a website which better reflected our company, our services, our values, and most importantly, our people.

The result is a thoughtfully crafted user experience built just for you and focused around your business needs. The new site allows us to offer premium online support that compliments the stellar personal service for which we are already known. Key features include:

•    An improved Client Dashboard
•    State website and filing form resources
•    Insights, news blog, and alerts
•    State closure information
•    Bill pay
•    UCC Filing Manager
•    Corporate Entity Manager

We appreciate your continued trust and we’re excited to better serve you. Please call us at 800.345.4647 should you have any questions about your new online experience.


Capitol Services’ Cheryl Roberts, John Robinson, Kevin Roberts, Kristi Solt, Cynthia Darity, Alison Goodwin, and Krista Abair attended our annual Dallas client reception, held on July 19 at Pappadeaux Seafood Kitchen. We always love catching up with our clients and friends, and look forward to seeing each of you in person every year. Thank you all for joining us and making this such a fun-filled event!

Kerri Olsen with Capitol Services’ Kevin Roberts and Kristi Solt.Capitol Services’ Krista Abair with Rose Mercer, Eric Forrest, and Shay Winston.


Did You Know?


Special Agreements

In the most common type of agent representation, a jurisdiction requires an entity to appoint a registered agent in its formation or qualification documents filed with the secretary of state (or equivalent office). In the second type of agent representation, a governmental agency, such as a state insurance or contractor’s board, requires an entity to appoint a registered agent in connection with registration or licensing procedures. This appointment is separate from, or in addition to, the appointment with the secretary of state.

A third, less common type of representation is the appointment of agent for service of process in connection with a special agreement. Examples of special agreements include loan/credit agreements, guaranties, leases, and employment contracts. Special agreements include the requirement to appoint a process agent in a particular jurisdiction as well as identify such agent and its address. Many special agreements include foreign parties. Requiring a local agent for service of process ensures that a U.S.-based party can serve a foreign party in the U.S. in the event of default or breach.

Special agreement representation requires a written appointment between the entity requiring representation and Capitol Services. We can help you navigate the requirements under your special agreement and provide a lender acceptance letter when necessary. For more information about special agreement representation, or any other type of agent representation, please contact our Registered Agent department.


Capitol Services proudly sponsored the Houston Metropolitan Paralegal Association’s July CLE Luncheon. The topic was “Apostilles & Legalizations” and our very own subject-matter expert, Krista Abair, was the featured speaker. The crowd of about 50 legal professionals as well as Territory Sales Manager Dana Blankenship had the opportunity to learn about the complex legalization process while enjoying great company.
Kevin Roberts, director of sales & marketing, represented Capitol Services at the 15th annual Dallas Area Paralegal Association’s Sustaining Member Expo on July 17. This event never disappoints! Some of our very best clients and friends are DAPA members and we couldn’t think of a better way to spend an afternoon than visiting with them. 
2018 IACA
Capitol Services’ Krista Abair with Sherie Hollinger at the HMPA CLE Luncheon.
2018 STLPA
Mary Moreman (DAPA Vice-President), Capitol Services’ Kevin Roberts, Cindy Welch (NFPA representative), and Candy Ryan (DAPA Education Vice-President).
The 101st annual summer meeting of the National Association of Secretaries of State took place on July 13 – July 16 and our co-founder John Robinson was in Philadelphia for the event. Cybersecurity as it relates to elections was a hot topic during the conference. Secretaries of State and senior staff members from 38 states and the District of Columbia attended and also discussed issues related to business services and notarization.
What happens when you plan an outdoor company party when the summer has been exceptionally hot and dry? It rains, of course! Our families and friends enjoyed 4 great innings of Round Rock Express baseball before the game was suspended due to weather. Not to worry, though. The wet weather did not damper the fun. We truly enjoy each other’s company at work or at play, rain or shine!
2018 IACA
Louisiana Secretary of State Kyle Ardoin and Carla Bonaventure, Commercial Division Director, with Capitol Services’ John Robinson.
2018 STLPA
Shawna Smith, Winter Gordon, Parrish Madonia, and Carol Erwin at the Round Rock Express baseball game at Dell Diamond.

A Closer Look with...

Delanie Case

1998 | Austin – Accounting

Tell us about your family.
I’ve been married to the love of my life for 24 years. We have 1 daughter, and I do not want to forget my 2 puppies.

When I was “little”, I thought I would grow up to be…
A teacher or a news broadcaster.

Best concert ever?
Andrea Bocelli.

What’s one goal you’d like to accomplish in your lifetime?
To travel the world.


Joe Bernal

2001 | Austin – I.T.

Tell us about your family.
My sister and I grew up in San Antonio. My mother was an elementary school PE teacher and my father was a college Psychology professor. I’m not sure what alchemy made that work, but here I am. I live in Austin with my wife, Toni, who works in the legal field, and our 9 year old twins, Kate and Brian. I’ve learned that with twins, everything happens all at the same time…

When I was “little”, I thought I would grow up to be…
James Bond. I wanted the cool gadgets, to be smarter than the bad guys, get to go cool places and of course there were the pretty girls.

Best concert ever?
That’s easy. Bruce Springsteen. If you’ve been, you know.

What’s one goal you’d like to accomplish in your lifetime?
See my kids grow into happy, reasonable adults.

Where's Logo?


Logo soaks in la bonita vista de Costa Rica.

Get your good lookin’ self in our newsletter! Just take a photo in your Capitol Services tee-shirt on your next trip and share it with us. 

Logo in Malaysia



Before sending your fillable UCC or corporate .pdf form off for filing, be sure to review your data fields for Adobe Acrobat’s text overflow indicator (+). This occurs when the information input exceeds the allotted character count of the field, which could result in your information not being recorded correctly.

Above and Beyond

“That’s why I love Capitol Services so much. So many of us have done business with you for so many years! It’s like coming home!!!  🙂 ”

— Allen M.  – Dallas, TX

“You saved us thousands of dollars. That speaks volumes for you and Capitol Services.”

— Gail E.  – Scottsdale, AZ

“Seriously, I have had nothing but great experiences with Capitol Services. I was recently called by a competitor and I just can’t bring myself to send anything their way — not even for a trial run. You know the old saying, ‘If it ain’t broke, don’t fix it’ !”

— Valerie M.  – Austin, TX

Staying in Touch

We hope to convey the values and culture of Capitol Services through our new website. We want to tell our story; what sets us apart, what makes us different. Because it’s not just the website, it’s the people behind the website. The people you see in the photos.

This year marks Capitol Services’ 40th anniversary. As a part of our year-long celebration we have developed a new logo and refreshed our website. It contains some slick new features and is even more user-friendly than ever. We love the look and feel and believe that you will too.

A lot of people devoted countless hours to this project. We especially want to thank our Marketing department and IT staff for their efforts, as well as the external web development team that helped bring everything together.

We hope you will take a test drive. See our people. Experience our culture. Learn how it can make your job easier. Share #OurStoryof40.

A trusted nationwide provider of registered agent, corporate, and lien services since 1978.
Albany  |  Austin  |  Baton Rouge  |  Carson City  |  Dover  |  Sacramento  |  Tallahassee

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Our mailing address is:

Capitol Services
206 E. 9th St., Ste. 1300
Austin, Texas 78701