Capitol Services continues to enhance how you receive and manage Service of Process (SOP) and Garnishment documents—making the process more streamlined, secure, and efficient.
While you will continue to receive SOP and Garnishment documents via secure email, two important updates have been introduced:
- Receipt acknowledgment is now required before accessing your SOP and Garnishment documents
- Physical delivery of originals via Federal Express will no longer be standard, except in limited cases where tangible materials are included
These enhancements help create visibility, improve tracking, and reduce the administrative burden of receiving, distributing, storing, and destroying paper originals.
Our commitment to secure and reliable Registered Agent services remains unchanged. Capitol Services will continue to:
- Receive Service of Process and Garnishment documents on your behalf
- Promptly notify designated contacts when documents are received
- Deliver the responsive, dependable service you expect from Capitol Services
To learn more about these updates, please reach out to your account executive or contact our team at info@capitolservices.com.
Frequently Asked Questions
What is Paperless SOP?
Paperless SOP & Garnishments (“Paperless SOP”) enhances Capitol Services’ electronic delivery of service of process and garnishment documents. Beginning September 17, 2026, clients will receive an email notification and will be prompted to acknowledge receipt by entering their name and email address before accessing the document.
In addition, original paper documents will no longer be sent to the company’s service of process contact via Federal Express.
Is Capitol Services changing how it handles service of process?
No. Capitol Services will continue to receive and process service of process and garnishments on behalf of clients in the same manner as before.
The only changes are:
- Clients will be required to acknowledge receipt in order to access documents electronically, and
- Original paper copies will no longer be sent via Federal Express.
What are the benefits of Paperless SOP?
Paperless SOP provides a more efficient way to confirm receipt of important legal documents while maintaining the electronic access clients already rely on.
By eliminating paper delivery and introducing electronic acknowledgement of receipt, Paperless SOP helps streamline document access and reduce administrative burden.
Will I continue to receive notifications when documents are received?
Yes. Service of process and garnishment contacts will continue to receive email notifications when documents are received by Capitol Services. Notification procedures remain unchanged.
Under what circumstances will I receive paper copies?
In limited situations where the service of process or garnishment includes a physical item—such as a check, flash drive, or other tangible materials—the document and those items will be sent to the relevant contact via Federal Express.
Do I need to take any action?
In most cases, no action is required.
However, to ensure uninterrupted delivery, clients should confirm that the contact information for the designated service of process and garnishment contacts is current. If updates are needed, please contact us at contactupdates@capitolservices.com or submit updates through your Client Dashboard.