A Closer Look With…
Kenya Santillan
2026 | Registered Agent
What’s your current role with Capitol Services? What was your first role with the company?
Registered Agent Client Service Representative. Started on the SOP team and after 2 years focusing on SOP, transitioning to the Account Maintenance team.
What’s your favorite way to spend a day off?
Go window shopping & cook my current favorite meal. Then chill at home.
Do you have a favorite holiday? Why or why not?
Christmas! You can feel a difference in the air. There’s pretty lights, good food, fun activities and family time.
What was the last TV show you binge-watched?
Gilmore Girls.
If you could only eat one food for the rest of your life, what would it be?
Sushi & Iced Thai Tea.
What’s one thing that can instantly make your day better?
A phone call with my mom.
Ideally, how would you spend your birthday?
Get dressed up and have a nice dinner with my friends.
Do you live by any piece of advice or motto?
By grace, through Faith.
What’s your go-to midnight snack?
Cereal (cornflakes with banana).
Do you have any pets? What kind? What are their names?
I have a white German shepherd; his name is Archie.
Kendall Howell
2026 | UCC
What was your first role with the company?
First role in 2024 was Client Service Specialist with Capitol.
What’s your favorite way to spend a day off?
Relaxing with family and doing whatever comes our way.
Do you have a favorite holiday? Why or why not?
That would be Christmas. I love to give meaningful gifts at Christmas and watch the family open them. The surprise is everything.
Where’s the next place on your travel bucket list and why?
Probably to go back to the Appalachian Mountains in Sapphire Valley, NC. The mountains are my favorite getaway.
What was your favorite age growing up?
Gotta be 18. The 80’s rocked!
What was the last thing you read?
Something odd from a Facebook post or online article.
What was the last TV show you binge-watched?
Tulsa King.
Are you into podcasts?
Not really.
If you could only eat one food for the rest of your life, what would it be?
Hmmm. Shepherd’s Pie.
How old were you when you had your first celebrity crush, and who was it?
Being an 80’s kid you’d better believe Olivia Newton John. We actually dated. 😉
What’s one thing that can make your day better?
Someone being kind no matter the environment.
What song always gets you out on the dance floor?
Ha it’s been a while but probably Super Freak. Played it at my wedding reception.
Ideally, how would you spend your birthday?
With family and friends eating special dinner that I cooked.
What’s the phone app you use most?
Messaging or the Weather channel.
Have your ever disliked something and then changed your mind?
Definitely. Opinions vary and I’m humble enough to accept that I can be wrong.
Is there any product that you couldn’t live without?
The Bible.
Our Difference
The seed that was planted four decades ago in Austin, Texas has grown. We have friendly customer service representatives from New York to California, all intent on delivering personalized service to every client, every day.
Discover Our DifferenceOur Culture
Capitol Services, we believe success is built upon having the best interests of both our clients and employees in mind. Our culture is deeply rooted in values that promote teamwork to achieve exceptional personal service.
Discover Our Culture“Our Mission is to provide friendly, efficient and cost-effective service to our clients amid a relaxed atmosphere that encourages a balanced work-life experience for our employees.”