A Closer Look With…
Krista Abair— 1999 | Austin
Operations
What’s your current role with Capitol Services? What was your first role with the company?
I am currently the Service Operations Initiatives Coordinator. Essentially, I coordinate new initiatives and products, process improvements, training, etc. My first role with Capitol Services was a part-time CSR in the Corporate department, back when I was in college. I rode my dinosaur to the office and then went to work faxing documents, typing things on the typewriter, and hand-writing FedEx air bills (all by candlelight).
What’s your favorite way to spend a day off?
I love spending a day visiting wineries out in the hill country, enjoying good food, and spending time with my husband and friends. (Knitting while binge-watching shows and snuggling with my furry sidekicks is pretty great, too.)
Do you have a favorite holiday? Why or why not?
I love any occasion that provides an opportunity to celebrate with family and friends. It is so fun to carry on existing traditions and create new ones.
Where’s the next place on your travel bucket list and why?
We hope to go to England next year. My husband and I had a quick honeymoon in Sonoma County (California) after our wedding, but think of this UK trip as another honeymoon.
What was your favorite age growing up?
Growing up, I always thought that I would enjoy being an adult more than being a kid. You know what? I was right!
Was the last thing you read?
The last book that I read was Lessons in Chemistry by Bonnie Garmus. It has it all—science, cooking, true love, and a brilliant dog.
What was the last TV show you binge-watched?
The new season of Julia just dropped and I absolutely love it. I grew up watching Julia Child on PBS and I think it is a marvelous portrayal of her.
Are you into podcasts?
I am! My current go-to podcasts are We Can Do Hard Things (with Glennon Doyle, an author I like) and Check the Locks (true crime).
If you could only eat one food for the rest of your life, what would it be?
Potatoes. They are a guilty pleasure of mine and you can do so much with them.
How old were you when you had your first celebrity crush, and who was it?
I believe that I was around ten and my crush was (cringe) Joey McIntyre from New Kids on the Block.
What’s one thing that can instantly make your day better?
My husband’s sense of humor. He can make me laugh like no one else and that just makes everything better.
What song always gets you out on the dance floor?
Dancing Queen by ABBA
Ideally, how would you spend your birthday?
It sounds a little wacky, but having a petting zoo would be really fun. I love animals and it is always fun to get to interact with them.
Have your ever disliked something and then changed your mind?
I really disliked sparkling water when I was younger. Then, one fateful day, I had a Topo Chico and my world was forever changed. Now, I am all about it.
What’s your favorite way to spend time with your family?
I love playing card games and dominoes with family. Our most recent favorite is a card game called Golf.
What makes you feel at peace?
Being in or around water makes me feel calm and, oddly enough, grounded. It can be the ocean, a lake, a river, or a swimming pool. I love them all.
What are you most proud of in the last year?
Planning a wedding that a few people proclaimed was their favorite wedding ever. It was a lot of hard work, but also so much fun.
Do you live by any piece of advice or motto?
It is silly, but what immediately comes to mind is “don’t look for boogers.” This was something my mom would tell me and is a great reminder to not look for negativity in life. (That said, if I do see one, I will definitely tell you!)
If you see a puddle on the ground, do you walk around it or over it?
Usually around it. I am definitely not known for my long legs.
What’s your go-to midnight snack?
Microwave popcorn. You might find a 44-count box of it from Costco in my pantry.
What do you love most about the internet?
I love the fact that I can answer any random question that I might have and then shift seamlessly into watching a cute animal video.
Austin Deardorff — 2022 | Austin
Operations
What’s your current role with Capitol Services? What was your first role with the company?
Assistant Service Operations Manager, but I got my start as a CSR in our Registered Agent department.
What’s your favorite way to spend a day off?
Donuts. Hoops. Movies.
Do you have a favorite holiday? Why or why not?
Halloween. Have you seen Hocus Pocus?!
Where’s the next place on your travel bucket list and why?
Greece. I want to eat all the gyros.
What was your favorite age growing up?
Eleven. Hit my athletic peak then.
Was the last thing you read?
Ruth Ware’s latest and greatest, Zero Days.
What was the last TV show you binge-watched?
Am I allowed to say Sex Education? So funny yet so touching – no pun intended. The Great British Baking Show. So therapeutic and a great companion for all the cookie dough I eat.
Are you into podcasts?
Ha, you should see my feed…
If you could only eat one food for the rest of your life, what would it be?
Hardest question here… Can’t believe I’d forsake donuts but the gyros!
How old were you when you had your first celebrity crush, and who was it?
As a 10 year old, Caitlin Wachs stole my heart when I saw My Dog Skip.
What’s one thing that can instantly make your day better?
Donuts. Hoops. Movies.
What song always gets you out on the dance floor?
I Want It That Way. Best boy band song ever.
Ideally, how would you spend your birthday?
Donuts. Hoops. Movies.
What’s the phone app you use most?
During football season: Twitter. Outside of football season… still Twitter.
Have your ever disliked something and then changed your mind?
Yeah, vegetables. Turns out they’re really good… when they’re fried.
Is there any product that you couldn’t live without?
Diet Coke. I don’t even remember what water tastes like anymore.
When you started your current job, what most surprised you?
My boss wasn’t that bad… 😉
What’s your favorite way to spend time with your family?
Margaritas and Texas football.
What makes you feel at peace?
Donuts. Hoops. Movies.
What are you most proud of in the last year?
Game-winning 3 in a basketball championship game. Maybe I didn’t peak at eleven after all…
Do you live by any piece of advice or motto?
My arm may or may not be covered in subtly inked reminders to myself but my favorite: In humility, consider others as more significant than yourself.
If you see a puddle on the ground, do you walk around it or over it?
Over. Always chasing the thrill…
Which fictional character do you relate to most?
Michael Scott. “Would I rather be feared or loved? Easy. Both. I want people to be afraid of how much they love me.”
What’s your go-to midnight snack?
Halo Top ice cream. Half as good as regular ice cream for a quarter of the calories; that’s good value.
What do you love most about the internet?
YouTube. The algorithm knows me better than anyone else.
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